Terms and Conditions

Terms and Conditions - Prime Mind Coaching

Effective Date: 21 May 2025

These Terms & Conditions (“Terms”) apply to your use of Prime Mind Coaching’s website, coaching programs, workshops, and services — whether delivered online, in-person, or on demand. By accessing this site, registering for any program, or participating in our coaching services, you agree to be bound by these Terms.

1. Services Offered

Prime Mind Coaching provides personal and group mindset coaching services including but not limited to:

  • 1:1 performance coaching (online or face-to-face)

  • Group mindset workshops or seminars

  • On-demand online courses and programs

  • Mental fitness and self-development resources

All services are designed for educational and self-development purposes. They do not constitute psychological, clinical, or medical therapy and are not a substitute for treatment by licensed professionals.

2. Face-to-Face Coaching

Face-to-face sessions are conducted at locations agreed upon between the coach and the client. By participating in any in-person session, the client agrees to the following:

  • The client is responsible for their own physical and emotional wellbeing during sessions.

  • Prime Mind Coaching is not responsible for injuries, emotional reactions, or mental distress that may arise during or after in-person coaching.

  • Any activities undertaken during a session (e.g. physical demonstrations, breathwork, somatic work) are entirely voluntary, and participation is at the client’s own risk.

  • The client must inform the coach of any known medical, psychological, or personal conditions that may affect their participation.

  • Any travel or venue-related costs incurred by the client are non-refundable.

3. No Refund Policy

All purchases are final. Prime Mind Coaching offers no refunds for coaching sessions, programs, workshops, or digital content. By enrolling in a program or making a payment, you acknowledge that:

  • You understand the no-refund policy.

  • You will not initiate chargebacks or payment disputes.

  • Failure to attend live sessions or complete course material does not entitle you to a refund.

This policy applies whether the service is accessed in full, in part, or not at all.

4. Nature of Coaching & No Guarantees

Coaching is a collaborative process focused on supporting mindset development and performance. However:

  • Coaching requires the participant’s effort, consistency, and personal application of strategies.

  • Prime Mind Coaching makes no guarantees of specific results, outcomes, or progress.

  • Success is influenced by a range of factors outside our control, including the client’s current mental state, physical health, training environment, and commitment.

We are not responsible for missed opportunities, selections, results, or external decisions made about the client’s performance or future.

5. Online & On-Demand Courses

Online courses and digital programs are designed as general educational material, not personalised advice. They may include mindset training, routines, or exercises for development purposes.

  • Content is not adapted to individual needs unless clearly stated.

  • Prime Mind Coaching is not responsible for how content is interpreted or applied.

  • Use of course tools or strategies is at the discretion and responsibility of the participant.

6. Participant Conduct

We reserve the right to suspend or cancel a client’s access to programs or coaching without refund if:

  • They behave abusively, disrespectfully, or disruptively

  • They violate confidentiality or group safety agreements

  • They misuse or distribute our intellectual property

7. Intellectual Property

All content, coaching frameworks, program materials, course videos, downloads, and session structures remain the intellectual property of Prime Mind Coaching.

  • You may not reproduce, resell, or share materials without written permission.

  • Violating this condition may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Prime Mind Coaching is not liable for any injury (physical or mental), financial loss, or perceived damages resulting from coaching services.

  • You agree to hold Prime Mind Coaching, its coaches, and associates harmless from any claim, demand, or cause of action arising from participation in our services.

  • All sessions are delivered with professional intent and ethical boundaries, but outcomes cannot be controlled or promised.

9. Changes to Terms

We reserve the right to update these Terms at any time. Clients and users will be notified of significant changes. Continued participation in programs or access to the website constitutes acceptance of updated terms.

10. Contact Information

If you have questions or need clarification about these Terms, please contact: Dan Rixon at
[email protected]

Behind the goals, games, and early morning training sessions, many young athletes are battling a silent opponent — their own mind.

Common challenges young athletes face:

  • They’re scared of making mistakes, so they hold back and stop enjoying the sport they once loved.

  • They feel worn out and stressed, even before the game starts.

  • They think winning is everything, and forget that who they are matters more than the result.

  • They feel left out or not good enough, always looking for approval from parents, coaches or teammates.

  • They overthink things, focusing too much on past mistakes or what could go wrong next.

Without support, many end up going through the motions — anxious, burnt out, and doubting if they belong.

What if 12 weeks could change the way your child thinks, plays, and handles pressure for life?

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